If you have Microsoft Office 2016 and are having crashing, freezing issues (mainly with Word or Outlook), 99% of the time it's due to not getting Office updates. Especially if you bought the office suite with your computer.
UPDATE: If you have ANY other version of Office installed (Ex: Office 2010, 2013, etc.) this is most likely causing the problems. Only have 1 version of office installed, having more causes conflicts. In my case there was two different versions, once I uninstalled one of them; all started working perfect.
In order to make sure you are getting Office updates, go to (Applies to Windows 10):
- Update & Security
- Windows Update
- GO back and click the "Check for Updates" button.